Payment Policy

Effective date: August 26, 2026

CamelBak presents prices, payment authorization, and settlement in United States dollars (USD).

Supported credit and debit card networks

Eligible cards from Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover are supported at checkout. This policy does not claim installment plans, cryptocurrency, or another payment method that the store has not enabled.

Authorization and acceptance

Submitting an order allows the payment processor to verify the card and request issuer authorization. A bank may display a temporary hold before capture. Payment authorization alone does not guarantee order acceptance; confirmation follows successful checkout, fraud, address, and inventory review.

Handling card credentials

Card information is entered into the Shopify checkout environment and handled by Shopify and the relevant payment providers. The merchant does not receive the complete card number. Accurate billing details assist the issuer’s authentication process.

Declines, displayed totals, and taxes

The checkout review displays merchandise charges and taxes collected under applicable law before submission. If payment is declined, review the details or contact the issuer, which applies its own security, authentication, and available-funds rules.

Approved refunds

A refund approved under the Refund Policy is sent to the original payment method after returned merchandise is received and inspected. The issuing bank or card network generally posts it within 5–10 business days after issuance.

Merchant contact record

Brand/store name: CamelBak
Contact email: Support@CamelBek.shop
Contact telephone: 3109042166
Physical business address: 371 E Boulevard Ave, Bismarck, ND 58501, United States